The Human Side of Tech: Building Trust in an AI-Driven World with Tristan Ellett

“Technology is the great enabler, but trust is the foundation.” In this episode, host Reyan Fernando sits down with Tristan Ellett, founder of Bigfish Technology, to unpack the rapidly evolving world of IT. From the early days of dial-up to the current AI arms race, Tristan shares his journey of building a business that prioritizes people over pixels.

They dive into:

• The “Level Up” Philosophy: why growth isn’t just an option, it’s a necessity for survival in a digital-first world.
• The Trust Factor: why the best IT partnerships are built on human connection, not just technical specifications.
• Navigating the AI Era: how to balance innovation with governance, security, and the critical human element.
• Core Values in Action: how defining what you stand for, from being “Hardwired to Help” to “Progress with Purpose,” can transform your company culture and client relationships.

Whether you’re a business owner navigating IT complexity or a leader looking to scale, this conversation offers a roadmap for staying relevant, secure, and human in an increasingly digitized landscape.

This episode was proudly brought to you by ISO365 – ISO Compliance, as a Service.

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